Most IT teams – from front line up to leadership level – are focused on technology and functionality. They focus less on how to drive forward the vision and strategy of the organization.
What is interesting (and maybe unexpected) today is seeing IT teams trying to move the conversation on while some business leaders are still preoccupied with the idea of just “keeping the lights on”. Their stated vision might be strategic, but their actual vision isn’t.
I’ve just certified in ITIL® 4 Strategist Direct, Plan and Improve (DPI) and I think this can help IT leaders raise the visibility of what’s possible; painting a picture and articulating strategy in a way that an organization can relate to. People’s attention span is so limited, so you need to tell a story.